Your Neighbors, Your HVAC Experts

Meet the Family Behind AC&R Pro

AC&R Pro isn't just another HVAC company—it's a family business built on trust, hard work, and genuine care for our Central Florida community.

Founded in 2019

by Miguel and Samantha Velasco

AC&R Pro was created with one simple goal: provide the kind of HVAC service we'd want for our own family.

That means honest answers, quality workmanship, and treating every customer with respect.

Today, we're proud to serve hundreds of homes and businesses throughout Kissimmee, St. Cloud, and surrounding Central Florida communities. Our reputation is built on the relationships we've formed and the trust we've earned—one customer at a time.

OUR STORY

How AC&R Pro Started

After spending time with bigger companies, Miguel saw how often customers were treated like numbers instead of people. It was all about sales goals, not real solutions. That did not sit right with him.  Miguel and Samantha started AC&R Pro to do things differently, to be fair, honest, and always put the customer first.

In 2019, Miguel and Samantha launched AC&R Pro with a small team and a big commitment: always put the customer first. That means clear communication, transparent pricing, and no-pressure service that respects your time and budget.

What started as a two-person operation has grown into a trusted name throughout Central Florida—but we've never lost sight of what matters most: treating our customers like the neighbors and friends they are.

OUR MISSION & VALUES

What Drives Us Every Day

Our Mission

To provide speedy, responsive HVAC expertise tailored to your budget—always with integrity, respect, and excellence.

Our Vision

To be the most trusted and relied-upon HVAC partner in Central Florida—known for quality, family-driven service, long-lasting relationships, and a satisfied customer community.

Our Core Values

Trust & Transparency

We explain our work and pricing clearly. No hidden fees, no surprises—just honest service you can count on

Reliability & Speed

We show up on time, respond quickly, and minimize downtime so you can get back to your life.

Quality & Expertise

We use the right parts, follow best practices, and deliver skilled workmanship on every job.

Family & Community

We treat customers like family, support local causes, and build lasting relationships in the communities we serve

Preventive Focus

We believe in maintenance and smart planning to prevent emergencies before they happen.

MEET THE TEAM

The People You'll Work With

Miguel Velasco
Owner & Contractor

Miguel brings years of HVAC expertise and a commitment to doing every job right. He personally oversees every project to ensure quality and customer satisfaction. When you call AC&R Pro, you're working directly with an owner who cares about your comfort.

Samantha Velasco
CEO & Operations Manager

Samantha manages operations and customer relationships, ensuring every interaction with AC&R Pro is professional, friendly, and hassle-free. She's your first point of contact and is dedicated to making your experience smooth from start to finish.

Our Field Team

Our field team is fully licensed, trained, and committed to delivering the same level of care and quality you'd expect from a family business. Every technician follows our values of honesty, respect, and excellence.

WHY CHOOSE US

What Makes AC&R Pro Different

You Work Directly with the Owners

When you call AC&R Pro, you're not dealing with a call center or faceless corporation. Miguel and Samantha are personally involved in every project, ensuring quality and accountability.

We're Your Neighbors

We live and work in Central Florida. Our reputation is built right here in the communities we serve, which means we care deeply about doing right by our customers.

No-Pressure, Honest Service

We'll never push you into repairs or replacements you don't need. Our team gives you clear information and options, then lets you decide what's best for your home and budget.

Fast, Reliable Response

We know Florida heat doesn't wait. That's why we offer same-day service and emergency response when you need help fast.

5-Star Reputation

Our hundreds of five-star reviews speak for themselves. Customers choose us because we deliver what we promise—every single time.

Licensed, Insured, & Experienced

We're fully licensed and insured, following all safety codes and manufacturer guidelines. Your home is in professional hands.

COMMUNITY INVOLVEMENT

Giving Back to Central Florida

AC&R Pro is proud to support the communities that support us. We believe in being more than just a business—we're active members of Central Florida who care about our neighbors.

From sponsoring local schools and youth sports to supporting churches and community events, we're committed to making Central Florida a better place to live and work.

When you choose AC&R Pro, you're supporting a local family business that reinvests in the community.

OUR COMMITMENT TO YOU

The AC&R Pro Promise

When you choose AC&R Pro, you can expect:

Honest Communication
We explain everything clearly and never use high-pressure sales tactics
Respectful Service
We treat your home and family with the care and respect they deserve
Quality Workmanship
Every job is done right, using the best parts and proven techniques
Accountability
We stand behind our work with warranties and guarantees
Fair Pricing
Upfront estimates with no hidden fees or surprise charges
Long-Term Relationships
We're here for you today, tomorrow, and for years to come

Ready to Experience the AC&R Pro Difference?

Whether you need emergency repairs, a new AC system, or preventive maintenance, our team is ready to help. Call now or schedule online—we'll take care of you like family.

acrprollc@gmail.com
(407) 729-0867
Monday–Friday, 8 AM – 5 PM
Saturday: By appointment only.